Past events.
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We have been offering a range of informative sessions, trainings, workshops, and presentations designed to support CHSP providers in their business transformation and development. Our events have covered a variety of topics. If you're a CHSP or SSD provider looking for more information on any of our past events or wish to receive additional information, please don't hesitate to get in touch with us. We're always here to support you on your journey of business transformation.
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28 JUNE 2023
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The CHSP sector serves a diverse range of older Australians, many of whom come from different cultural backgrounds. Similarly, an increasing number of the care workforce is people of CALD background. Effective service delivery in this sector requires not only technical knowledge and skills but also cultural intelligence.
Cultural intelligence is an individual's ability to understand their own and other cultures and to interact and work fairly and effectively in all situations characterized by cultural diversity. In this workshop, we will provide individuals working in the CHSP sector with the foundation of what they need to develop their cultural intelligence and work effectively in multicultural environments. Presented by George Gouzounis and Vicky Arachi (CulturalQ - MCCSA) |
17 MAY 2023
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Our practical workshop on leveraging the power of ChatGPT for home care providers was a resounding success. Attendees learned ways to streamline their workload and automate time-consuming administrative tasks. The workshop was specifically tailored to address the needs of home care providers in South Australia, with a particular focus on serving culturally and linguistically diverse communities. This workshop provided an excellent opportunity for attendees to enhance their productivity and make a positive impact on their communities.
Presented by Elena Muller from Timemakers |
4 ARP 2023
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The GET ALL THE ANSWERS Forum on recruitment options for CHSP and aged care, disability, and community services was an incredibly successful event, bringing together more than 70 industry leaders, training providers, and employment specialists. The forum provided a platform for attendees to share valuable information and insights about workforce development in these critical areas.
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15 FEB 2023
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This session focused on the importance of policies and procedures in ensuring consistent service delivery aligned with the values of the organization. Attendees learned how to create, develop, consult and implement policies and procedures relevant to their CHSP organisation, with real-world examples provided for guidance. All attendees received a USB with templates they can tailor to their specific needs, enabling them to create and implement effective policies and procedures with ease. The session provided valuable insights and practical tools for CHSP providers looking to improve their service delivery and ensure consistency and quality across their organization.
Presented by Elena Muller from Timemakers |
15 FEB 2023
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Attendees gained valuable insights on how the sector is changing in response to the reforms and the implications of these changes on aged care providers. The presentation explored critical topics such as workforce and infrastructure development, the role of technology in aged care, and the impact of consumer-directed care on the industry. By the end of the session, participants were better equipped to navigate the changes in the sector and prepare for the new in-home aged care system.
Presented by Roy Inglis, Senior Project Officer with the Department of Health and Aged Care |
15 DEC 2022
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This presentation focused on exploring the options and opportunities in the workforce space with a focus on caring for our CALD communities. Attendees learned about the BLCW program and how it supports service providers by connecting them with existing agencies, organizations, programs, and case studies to improve their workforce and business sustainability. The event highlighted the importance of diverse and culturally competent teams and provided valuable insights on how to build and maintain such teams to better serve CALD communities. By the end of the session, participants were equipped with the knowledge and tools necessary to build a more inclusive and sustainable workforce and improve their service delivery to CALD communities.
Presented by Darren Gibbins from Boosting the Local Care Workforce |
2 DEC 2022
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Our event focused on helping CHSP providers and home support industry professionals navigate the changing landscape of aged care reforms. Attendees learned about the new requirements and emerging opportunities arising from these reforms and explored how to successfully embrace change and manage it through effective communication. Our speaker shared valuable insights on how to adapt to these changes and take advantage of the opportunities presented, equipping attendees with the tools they need to succeed in this evolving industry.
Presented by Dr Bjarne Sorensen |
2 DEC 2022
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This presentation provided valuable insights for CHSP providers looking to prepare for the upcoming changes in the Commonwealth Home Support Programme. Attendees gained an overview of new systems, skills, and ways of thinking to incorporate into their business transformation plans towards the Support at Home Program. Our session explored critical topics such as future demand for CHSP services, cost drivers, unit costs, market position, and strategic business models. The information provided has equipped attendees with the tools they need to thrive in an uncertain future and ensure the continued success of their CHSP-only service.
Presented by Susantha Athurugiri from the Northern Collaborative Project |
16 NOV 2022
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Our workshop provided CHSP providers with insights and practical examples on how to improve their data reporting capabilities. Attendees learned about various strategies and techniques to enhance their data collection, digitalisation, and reporting processes, which can lead to more informed business decisions. The workshop was conducted in a non-technical manner, ensuring that everyone could understand the content and leave with a clear action plan. By the end of the session, participants were equipped with the knowledge and tools necessary to enhance their data reporting practices and achieve better business outcomes.
Presented by Elena Muller from Timemakers 
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